Last updated: April 24, 2025
BioNoventa is responsible for the processing of personal data as reflected in this privacy statement. This statement has been prepared specifically for our corporate customers and partners.
We attach great importance to the protection of personal data and process it in accordance with the requirements.
- Scope
This privacy statement applies to all business relationships and website visits through www.BioNoventa.com, as well as other (sub)domains and digital services operated by us. The statement does not apply to natural persons acting as consumers.
- Use of personal data
When using our website or in business cooperation, we may process personal data from you or your organization. This data is processed exclusively in the context of the business agreement, relationship management, delivery of our products and compliance with legal obligations. - Categories of data processed
We may process the following personal data, among others:
Company name, contact person, position
Address information (billing and delivery)
Business phone numbers and email addresses
Chamber of Commerce number and VAT number
IP address and device data
Payment and billing information
Correspondence via e-mail, contact forms or telephone
Technical data about website usage (via cookies and analytics)
- Purposes and legal grounds for processing
We process personal data solely on the basis of one or more of the following legal grounds:
The performance of an agreement
Legal obligation (such as tax retention requirements)
Justified interest (such as direct marketing to existing customers, fraud prevention, internal administration)
Express consent (e.g., for newsletter subscription)
Purposes include:
Customer administration and execution of agreements
Order processing, delivery and billing
Maintenance of business relationships
Marketing activities aimed at business customers
Analysis of website usage to improve services
- Retention period
Personal data are not retained for longer than is necessary for the purposes for which they are collected. In principle, we use a retention period of 7 years for business relations, in accordance with the tax retention obligation. Technical website data is generally kept for 36 months. - Sharing with third parties
We share personal data with third parties only if this is necessary for the performance of the agreement, or if we are required to do so by law. Examples include:
IT service providers and hosting providers
Payment processors and accounting software
Logistic partners
Tax and legal advisors
We enter into processor agreements with these processors in accordance with the AVG.
- Rights of data subjects
As a business contact or representative of an organization, you have the following rights:
Right to access, rectify and delete your personal data
Right to restriction of processing
Right to data portability (if applicable).
Right to object to processing based on legitimate interest
Right to withdraw previously given consent
You may exercise these rights by contacting us using the contact information at the bottom of this statement. We will respond within 30 days at the latest.
- Cookies and tracking
We use functional, analytical and (limited) marketing cookies. For B2B services, personal data is collected via cookies only when necessary for the technical operation or analysis of the website. IP addresses are anonymized where possible.
More information can be found in our separate cookie policy.
- Data Security
We take appropriate technical and organizational measures to secure personal data against loss or unlawful processing. Measures include:
Encrypted connections (SSL)
Strict access restriction to systems
Regular backups
Mandatory authentication for internal systems
- Contact details
For questions about this privacy statement or the processing of your data, please contact us at:
BioNoventa
See under contact.